Terms and conditions

The online shop is the exclusive property of Fattoria Santo Stefano di Bendinelli Elena and Fratelli Società Agricola – via Collegalle, 3- 50022 – Greve in Chianti (FI) – P.Iva 05031980484 as the rightful owner. They are protected by Italian and international copyright laws. The site and all its contents may not be, even partially, reproduced, distributed, sold, transferred or modified.

General information on shipping
The shipment is made both in Italy and abroad. Shipping abroad may involve additional customs costs, taxes, etc. which are not calculated in the total.
The total shipping costs are calculated automatically according to your area of ​​residence through the checkout procedure. You can choose the preferred shipping method from those available at the time the order is placed.

Accepted payment methods
Payment with Paypal
With this payment method, you can choose whether to pay by credit card, prepaid card or paypal.
After entering the required data, you will be redirected here to complete the order.

Payment by bank transfer
In the case of “early” payment, ie by bank transfer, it is necessary to confirm by sending a copy of the payment to: inf@fattoriasantostefano.it The order will be processed as soon as possible and only after receipt of payment.

To receive an invoice it is necessary to send all the mandatory data by law and notify us either by phone or by email.

Withdrawal conditions
Pursuant to article 59 on the consumption code, the right of withdrawal is not allowed in the case of: “supply of goods that risk to deteriorate or expire rapidly, and supply of sealed goods that do not lend themselves to being returned for hygienic reasons related to health protection and have been opened after delivery “.

Customer service
For any questions or assistance requests, please send an email to inf@fattoriasantostefano.it or call us at +39 055 8572298. You can consult our FAQ on the dedicated page, as well as our Privacy Policy and Cookie Policy at the bottom of the page. site itself.